Third Party Reviews Reviews For Sport Clips Haircuts of O'Fallon - Waterbury Falls

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1 rating

12/13/21
Carolyn R. Google

Brought my two boys (14 & 10) for a hair cut. The lady that cut my autistic 10 year old was not nice to him. Talked down to him and was impatient with him. My other son?s hair cut was not at all what I asked. Will not be back.

5 rating

12/09/21
Richard H. Google

Prompt service with online appointment.

1 rating

11/27/21
spiritually a. Google

My biracial child works nearby and was verbally assaulted by the manager at this location and called the n word... she apologized to my son but I am not ok with a simple apology that was meaningless.. for the record my son is no n!$$@r nor has he ever been...

Rated 3.6 out of 5.0 based on 31 Client reviews

Carolyn R. | December 13, 2021
Google

Google
Google

" Brought my two boys (14 & 10) for a hair cut. The lady that cut my autistic 10 year old was not"

Richard H. | December 9, 2021
Google

Google
Google

" Prompt service with online appointment."

Prompt service with online appointment.

spiritually a. | November 27, 2021
Google

Google
Google

" My biracial child works nearby and was verbally assaulted by the manager at this location and calle"

Cody C. | November 27, 2021
Google

Google
Google

" The girls here are always very professional and give me a great haircut I look forward to spending "

The girls here are always very professional and give me a great haircut I look forward to spending time with them every month!

Dizzy B. | October 10, 2021
Google

Google
Google

" Did not have a good expierence"

Did not have a good expierence

Dizzy B. | October 9, 2021
Google

Google
Google

" I went here to get my hair TRIMMED up. School made me. The lady told me she would keep it long and "

I went here to get my hair TRIMMED up. School made me. The lady told me she would keep it long and looking good. She proceeded to cut almost all of it off. I feel like she knew what she was doing. All I could do was shed a tear inside, thank her and pay her. I paid her to mess me up. I walked out of their wanting to cry. I immediately got flamed by friends. I have never been messed up this bad. Good thing I had a hat. I pray on this places downfall. I have not had a female interaction since. I feel like this is a dream. I went from nice lengthy hair to looking like I was in 4th grade. I advise all men to stay away. Please for the love of god stay away. I am in tears writing this. I wish this upon no person. This plane needs to be shut down asap. No amount of money could fix my hair. I need to seek throughly with revenge.

Jason R. | September 29, 2021
Google

Google
Google

" I still stand behind my comments from earlier. Mark, the owner reached out to me. It was an extreme"

I still stand behind my comments from earlier. Mark, the owner reached out to me. It was an extremely positive conversation. He is looking to make right what was done. I am appreciative of his tone and willingness to own up to what happened. I have been going to this store since I moved into this area 3 years ago. I checked in their mobile app, like I always do. I had roughly a 45 minute wait (no problem). I arrive at the store and check in 5 minutes before (like their app recommends). I walk in and their board lists over an hour wait . There was zero communication on the app that my time had changed. I ask why does the board contradict the app. I was told that technology is only good when it works. Then I?m given the speech about about being short handed. (Which I understand). Then I?m a condescending tone I?m asked if my stylist should skip lunch. (If the store opens at 9?0 why is someone taking lunch at 11?0 with haircuts on the board). I make the statement that the operation is jacked up. The stylist then tells me I?m jacked up. When I say excuse me, she walks back her comment and apologizes. I?m not sure why the store is being allowed to operate like this. I?ve never ever been treated like this before. Sport Clips has lost a customer in me and my family (I have 4 boys). I know the loss of my business won?t have an effect on their bottom line. But don?t trust the app and don?t question the stylist when you ask why the board and app are different.

Josh B. | September 29, 2021
Google

Google
Google

" Kelly is the best! I drive way out of my way to come here, never disappointed."

Kelly is the best! I drive way out of my way to come here, never disappointed.

Pat R. | September 29, 2021
Google

Google
Google

" I switched locations to follow Kelly here when she moved to this Sports Clips. Will always request "

I switched locations to follow Kelly here when she moved to this Sports Clips. Will always request her!

Harris S. | August 19, 2021
Google

Google
Google

" Kelly is a true professional. Highly recommend her."

Kelly is a true professional. Highly recommend her.

Third Party Reviews Reviews For Sport Clips Haircuts of O'Fallon - Waterbury Falls

Carolyn R. | December 13, 2021 Google Google Google

Richard H. | December 9, 2021 Google Google Google

spiritually a. | November 27, 2021 Google Google Google

Cody C. | November 27, 2021 Google Google Google

Dizzy B. | October 10, 2021 Google Google Google

Dizzy B. | October 9, 2021 Google Google Google

Jason R. | September 29, 2021 Google Google Google

Josh B. | September 29, 2021 Google Google Google

Pat R. | September 29, 2021 Google Google Google

Harris S. | August 19, 2021 Google Google Google

Carolyn R. | December 13, 2021
Google

Google
Google

Richard H. | December 9, 2021
Google

Google
Google

spiritually a. | November 27, 2021
Google

Google
Google

Cody C. | November 27, 2021
Google

Google
Google

Dizzy B. | October 10, 2021
Google

Google
Google

Dizzy B. | October 9, 2021
Google

Google
Google

Jason R. | September 29, 2021
Google

Google
Google

Josh B. | September 29, 2021
Google

Google
Google

Pat R. | September 29, 2021
Google

Google
Google

Harris S. | August 19, 2021
Google

Google
Google